Last Updated: February 2018
Our address is 3825 Edwards Road, Suite 600, Cincinnati, OH 45209, USA and this Privacy & Cookies Policy applies to personal information collected about you by us via the sites and your participation in BzzAgent. dunnhumby Inc. is part of a larger group of companies so by “group” we mean dunnhumby Limited and its subsidiaries and affiliates. References in this Privacy & Cookies Policy to our "sites" include the BzzAgent website and any BzzAgent applications.
We will always ask for your consent where we need it to process your personal information. If you do not agree with any terms in this policy, please do not use the sites.
If you access the sites via a third party website, we encourage you to read their individual privacy policies and any terms and conditions to understand how they apply to any data you might permit them to share with us. Where our sites contain hyperlinks to third party websites you leave our site when you click through the hyperlinks. We do not control these third party websites or any of the content they contain and we encourage you to read their privacy policies. We do not accept responsibility or liability in relation to your use of any third party site that you access from our sites, or which you use to access ours. You use such sites at your own risk.
In this Privacy & Cookies Policy your "personal information" means information or pieces of information that could allow you to be personally identified. This can include information such as your name, street address, username, email address and telephone number but can also include other information such as shopping habits, preferences and information about your health and lifestyle such as your hobbies and interests.
Throughout the sites you may be asked to provide personal information so that you can register as a member of the BzzAgent community, or if you choose to fill out surveys or participate in sweepstakes, submit content to the public or community areas of the site, make a comment or enquiry, or for other activities associated with being a member. When you provide us with personal information, you are either authorising us to use that information based on your explicit consent as provided by separate declaration (“opt-in”), or where we may use the information subject to your objection (“opt-out”), in accordance with the terms of this Privacy & Cookies Policy, which includes particularly your right to limit our use of the personal information (see "Your rights and who to contact"). If you would like more information about the types of personal information we may collect, please see below:
Throughout the sites you may be asked to provide personal information so that you can register as a member of the BzzAgent community, or if you choose to fill out surveys or participate in sweepstakes, submit content to the public or community areas of the site, make a comment or enquiry, or for other activities associated with being a member of BzzAgent as set out at https://www.bzzagent.com/pg/GettingStarted.
The types of information you may give us directly include:
Here are examples of the types of information we may collect from you when you visit the sites:
We may obtain or receive personal information about you from other sources, which could include commercially available sources, such as public databases and data aggregators. We will obtain your consent before we do so. Below is a list of the types of personal information that we will collect from such sources:
Collecting your personal information helps us to better understand what you need from us, by sharing your personal information with us we can learn more about what types of products and services you might be most interested in and to improve your experience of BzzAgent. It also allows us to create information which is derived from, but does not include, your personal information (“Derived Information”), which can be used for a variety of purposes, including providing other consumers with advertising, marketing, and/or products or services which may be of more interest to them, without requiring use or disclosure of your personal information.
We may also share it with or pass it on to other companies that are part of our group such as dunnhumby Limited, with clients so they can send you marketing material, and with third party data processors who directly support the running of BzzAgent and other dunnhumby group programmes. We may share your personal information with clients so that they can provide you with products, services and advertisements that are more likely to be suited to you. Our clients may use the information they receive about you to serve you ads that are more relevant to you. This could include information you provide when registering to be a BzzAgent, while filling out surveys, participating in or opting-in to a campaign, or updating your profile. At any time you can opt out of any future contact from dunnhumby (see "Your rights and who to contact") and/or from our clients when relevant. We may also share your personal information with other companies which are not part of our group as described under the heading “Sharing Information.”
dunnhumby Inc., other companies in our group and third parties we share information with may supplement the personal information you provided with other information relating to you (for example, if you are listed on third party mailing lists, or belong to a loyalty scheme). This is done to help support BzzAgent and other dunnhumby group programmes to provide you and other consumers with products, services, marketing and advertising that are more likely to be suited to you (or, in the case of other consumers, to them). Should this require your prior consent, we will only do so if you have given us consent.
We will only use your personal information for the express purposes for which it was collected, if you would like to see more information about what these are please click here. If you would like to understand more about how we may share your information see “Sharing Information”.
We use an opt-in standard for sending you phone and text messages and emails, which means we will only do so with your express consent. If you elect to opt-out of receiving phone and text messages or emails, we will send you a final message to confirm your opt-out. We will include the specific terms of our text campaigns on our sites.
As part of being able to provide you with a direct link to Facebook and Twitter (and any other social networking applications we may add), we will also be collecting personal information when you connect to these social networking applications via our sites.
Use of Plugins
Our website uses social plugins (“plugins”) from social networks such as Facebook, Twitter.com, Instagram and Pinterest. These plugins can be identified by social network logos or by the “Like” button. A list of current plug-ins can be found at the following addresses:
When you visit one of our web pages with plugins installed and click on a social network plugin labelled with the social network logo, your browser creates a direct connection to the social network server. By connecting the plugin, the social network receives the information that you have visited the corresponding page of our website with your IP address. If you click on the social network logo button while you are logged into your social media account you can link the content on our site with your social media profile.
As operator of the website we do not receive any information regarding the nature of the data sent to the social network or how it is used, however such information may be provided to you by the social network. More information can be found at on the social networks’ websites such as:
If you do not want social networks to collect data about you via our website, you must log out of your social media accounts prior to visiting our website and disconnect your social media accounts from your BzzAgent account page.
Remember, your privacy settings on social network applications may determine what information we can collect. If you are at all concerned about your privacy in the context of any social network applications, please refer to the privacy policies applicable to those websites.
If you would like more information about the different ways in which we use your information, please click here.
The information we collect is used to prepare de-identified reports for our clients about campaigns run on their behalf. The information that we share in these reports may also contain your identification data. Additionally, the information we collect about you may also be used by us or other companies in our group to create Derived Information which we and other companies in our group may use and share without restriction, including for the purpose of allowing our customers to provide you and other consumers with advertising, marketing, products and services which are likely to be of interest.
Please be aware that any personal information you submit as content to our sites may become publicly available and used by our clients. You understand and acknowledge that even after removal, copies of submitted content may remain viewable in cached and archived pages or if other users have copied or stored your submitted content.
We may disclose your personal information to other companies that form part of our group so that they can provide you with products and services that are more likely to be suited to you.
We can also share it to third parties as described below:
Any such clients or third parties are not authorised by us to use your personal information in any other way and will be required by us to implement measures to protect your personal information.
Please note that we may need to disclose your personal information if we are required to do so by law, or by a warranty, subpoena or court order.
What does a cookie look like?
A cookie will usually contain the name of the website from which the cookie has come from, the "lifetime" of the cookie (i.e. how long the cookie will remain on your device), and a value, which is usually a randomly generated unique number.
What types of cookies do we use?
A list of all the cookies used on our sites by category is set out below:
Strictly necessary cookies
These cookies enable services you have specifically asked for. For those types of cookies that are strictly necessary, no consent is required.
These cookies are essential in order to enable you to move around our sites and use its features, such as accessing secure areas of our sites. Without these cookies services you have asked for, like maintaining an account and being able to log-in cannot be provided.
These cookies collect information on the pages visited.
These cookies collect information about how you use our sites, for instance which pages you go to most often, and if you get error messages from web pages. They are only used to improve how our sites work.
These cookies remember choices you make to improve your experience. These cookies allow our sites to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog.
Are any third party cookies set?
We also use a number of suppliers that may also set cookies on your device on our behalf when you visit our sites to allow them to deliver the services they are providing (for example if you connect via Twitter or Facebook). This means that when you visit the sites you may receive cookies from third party websites or domains. We do not control the placing of these cookies and you should check the relevant third party's website for more information about these cookies.
Pixel Tags for Advertising Purposes
Some of the pages you visit on the site may also collect information through the use of pixel tags (also called clear gifs) that may be shared with third parties which directly support our promotional activities and website development. For example, website usage information about visitors to our sites may be shared with our third party advertising agency to better target Internet banner advertisements on our websites. The information collected through the use of these pixel tags is not personally identifiable, however it could be linked to your personal information.
Web Analytics Tools
The sites may use web analytics tools, such as Google Analytics to track your interactions with a site and to store information, such as what time you visited it, whether you’ve visited it before and what site referred you to it. Site measurement statistics may be used to personalise your website experience, as well as to evaluate (in the aggregate) statistics on website activity. We use this information to measure the effectiveness of our web presence and to compile statistical reports.
Where we use Google Analytics, we may share this information with Google to help Google improve its products and services. Neither we nor Google shall use (or authorise any third party to use) this tool to track or collect personal information about you or associate your personal information with Google Analytics data. For more information about Google Analytics, go to: http://www.google.com/intl/en/analytics/privacyoverview.html
This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. In case of activation of the IP anonymization, Google will truncate/anonymize the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the USA.
You can refuse the use of Google Analytics by accessing the following website address: https://support.google.com/analytics/answer/181881?hl=en
How to manage cookies?
Most internet browsers are initially set to accept cookies, however it is possible to change the settings to block the cookies or to alert you when cookies are being sent to your device. You can refer to your browser instructions or help screen to learn more about how to adjust or modify your browser settings. But please remember, if you disable the cookies that we use, you may not be able to visit certain areas of our site or you may not receive personalised information when you visit the site. If you would like more information about the types of cookies we use and how we use them, please click here.
You can opt out of cookies being placed on your device at any time for cookies that are not necessary for the operation of our website. In order to do so, please refer to the table below:
|Cookie Category||Opt-out mean|
|1. JSESSIONID: Set automatically by the application server (Apache Tomcat). Allows the application server to associate a session with a user's browser. Expires after 60 minutes.||N/A. Necessary for the operation of our website.|
|2. Persistent Login: If the user checks the 'Remember me' box when logging in, a cookie is set so the user can automatically be logged in when the session expires (without having to enter a username and password).||Log out of your BzzAgent account.|
|3. Google Analytics __utma: Expires in two years||Selecting the appropriate settings on your browser and/or by downloading and installing the browser plug-in available under https://tools.google.com/dlpage/gaoptout?hl=en-GB|
|4. Google Analytics __utmb: Expires in 30 minutes||Selecting the appropriate settings on your browser and/or by downloading and installing the browser plug-in available under https://tools.google.com/dlpage/gaoptout?hl=en-GB|
|5. Google Analytics __utmc: When the browsing session ends||Selecting the appropriate settings on your browser and/or by downloading and installing the browser plug-in available under https://tools.google.com/dlpage/gaoptout?hl=en-GB|
|6. Google Analytics __utmt: Expires in 10 minutes|
|7. Google Analytics __utmz: Expires in six months|
|8. Facebook fbm_[user_id]: Only set if the user's browser is currently logged into Facebook. Stores the user's app-scoped Facebook user id. Expires in one year.||Log out of Facebook prior to visiting our website, remove BzzAgent from the App Settings page on Facebook (https://www.facebook.com/settings?tab=applications), and disconnect your Facebook account from your BzzAgent account page.|
|9. Facebook fbm_[app_id]: Only set if the user's browser is currently logged into Facebook. Stores the BzzAgent Facebook application's id. Expires in one year.||Log out of Facebook prior to visiting our website, remove BzzAgent from the App Settings page on Facebook (https://www.facebook.com/settings?tab=applications), and disconnect your Facebook account from your BzzAgent account page.|
|10. Facebook fbsr_[user_id]: Only set if the user's browser is currently logged into Facebook. Facebook signed request cookie that stores information about the user's Facebook account. Expires in one hour.||Log out of Facebook prior to visiting our website, remove BzzAgent from the App Settings page on Facebook (https://www.facebook.com/settings?tab=applications), and disconnect your Facebook account from your BzzAgent account page.|
|11. Facebook fbsr_[app_id]: Only set if the user's browser is currently logged into Facebook. Facebook signed request cookie that stores information about the BzzAgent Facebook application. Expires in one hour.|
When you register as a member of the BzzAgent community, the personal information you provide when creating your account, filling out surveys, participating in our campaigns or in sweepstakes and submitting content to the public or community areas of the site are transferred to dunnhumby Inc. in the United States where our databases are hosted and managed. The transferred data will be processed by authorized teams of dunnhumby Inc. in charge of operating the platform, managing our campaigns and associated activities. Since such transfers involve a communication of your personal information outside of the European Union, dunnhumby Inc. has implemented measures in accordance with European data protection regulations to ensure an adequate level of protection to transferred personal information relating to you by way of data transfers agreements compliant with standard contractual clauses of the European Commission.
We will retain your personal information for the duration of your registration on our site, as a member of the BzzAgent community. If you choose to close your account, your personal information will be suppressed except for data that we may need to retain to meet our legal obligations where relevant. We may also keep certain non-identifying information associated to your BzzAgent account for analytics purposes.
If your account remains inactive for 2 years, either because you haven’t logged-in to your BzzAgent account or have chosen not participate in our campaigns during such period, we will send you an e-mail to notify you of this and will provide you with the possibility to save your account within a period of 30 days from receiving our e-mail. If you choose not to save your account, your account and related personal information will be redacted except for data that we may need to retain to meet our legal obligations where relevant.
We take appropriate measures to keep your personal information secure and where we share your data with third parties require them to do the same. Access to your personal information is restricted to prevent unauthorised access, modification or misuse and is only permitted among our employees on a need-to-know basis.
We may track certain information such as type of browser and log on time for our own use. We use this information only to track where our users may be coming from and what type of software they are using. We record this information so we can continuously improve our users' online experience and improve the sites. None of this information will ever be traced back to any specific person. This information will never be retained any longer than is reasonably necessary.
If you choose to tell someone about our website through tools provided on the site, we will ask you for information needed to send the invitation, such as that person’s email address. Please obtain the person’s consent to our using their email address before providing it to us. We will send the invitee an email in your name inviting him or her to visit the site, and may send follow-on reminders. Your invitee may contact us through the form on our help page to request that we remove this information from our database or may unsubscribe from the service by replying via the unsubscribe icon contained within the email.
We do not knowingly collect personal information about children under 18 years of age without permission from their parent or legal guardian. If you are a parent or guardian of a child under the age of 18 and believe your child has disclosed personally identifiable information, please contact us.
Please note that as a member of BzzAgent you are able to make changes at any time to keep your personal information up to date. The fastest way to change personal information is to log on and simply click on "My Profile", then click on "Profile" and then click on "Edit" to update personal information.
You can send an email to firstname.lastname@example.org. In France, dunnhumby Inc. is represented by dunnhumby France SAS, 48 rue Cambon, 75001 Paris, France, SIREN/Company no.: 492 705 595, SIRET (siege): 49270559500071. In Germany, dunnhumby Inc. is represented by dunnhumby Limited, 184 Shepherds Bush Road, London W6 7NL, United Kingdom, chief compliance officer; Sarah McCarthy, General Counsel, email@example.com.
You can also object, free of charge, to the processing of your personal information for marketing purposes. You may exercise your rights by contacting us at firstname.lastname@example.org.
To assist us in dealing with your request, please provide your full name and details of your query.
We may still contact you even if you have opted out of receiving marketing communications for transactional purposes, such as customer service, product information, or service or reminder notices.