When will I receive a payment?

Payment is transferred to your PayPal account approximately 30-35 days after your Mystery Shop/Audit report has been submitted, and after review by the Quality Assurance Team for compliance with client criteria. Payment is transferred on the Monday after each 30-35 day period. If your 30-35 day period ends on a Tuesday, your payment will be processed on the following Monday. We must receive a legible copy of all necessary paperwork (receipts, photos, etc.) in order for payment to be transferred. Your PayPal account must be linked to the email address that is in your Shopper profile in order to process payment.

Does BzzAgent have a job board?

BzzAgent does have a job board that can be accessed through your Shop Log.

Who is BzzAgent?

BzzAgent is a community managed by PowerReviews. BzzAgent is an international community of everyday people who voluntarily share their opinions and experiences on a variety of products and services for leading brands and retailers around the world simply to help others make more informed purchases.

Can you use more than one email address?

You cannot use more than one email address. Your PayPal account must be linked to the email address that is in your Shopper profile in order to process payment.

How do I update my personal information?

Log in and access your Shopper Profile.

What is a Field Coordinator?

Our Field Coordinators are responsible for assigning shops/audits. Field Coordinators may contact you with available shops/audits in your area. They are available to help you with any questions or concerns you may have. Contact information for each Field Coordinator is located here.

Is this a full-time job?

Our Mystery Shoppers are Independent Contractors and are paid on a per-shop basis. You are free to pick up as many or as few shop/audits as you wish depending on each client's requirements.

How do I change a shop/audit date?

You must contact your Field Coordinator to change a shop/audit date. Contact information for each Field Coordinator is located here.

Is there an age limit for mystery shopping?

Our clients require shoppers to be at least 18 years of age to conduct mystery shops/audits. Please note that some visits, such as alcohol/tobacco audits have a specific age requirement.

When I sign up for a shop/audit, will I receive confirmation?

When accepting automatic email offers, the shop/audit will automatically appear on your Shop Log. If you are responding to a personal email sent by a Field Coordinator, after the Field Coordinator assigns you to the shop, the Sassie system will send you an auto email confirming your assignment. Once you have accepted a shop, it will appear on your Shop log. To confirm your shop, follow these steps:

• Click “Confirm” *Please note that regardless of shopper confirmation you are responsible for all shops on your Shop Log.

How do I sign into my shop log?

Click here to login.

I just signed up with BzzAgent. How do I get assigned to mystery shops and/or audits?

Once you have signed up, you will begin to receive automatic shop offers through email, as well as direct emails from Field Coordinators. You can also log in and visit our Job Board to review shops/audits in your area. Shop/audit availability will vary by location.

How do I contact PayPal?

Contact PayPal at 888-221-1161. If you have difficulty claiming payment on PayPal, inform PayPal that your payment was transferred as part of a mass payment.

What is PayPal?

PayPal is an international e-commerce business allowing payments and money transfers to be made through the internet. Online money transfers serve as electronic alternatives to paying with traditional paper methods, such as checks and money orders.