comcast

35 items found, displaying 1 to 35

Description	Added	Views
we need internet, but the hassle? It has been three years with Comcast, and well, we are less than thrilled. After calling to resolve connectivity issues, still not quite satisfied, as prices raise and services are limited. On Demand is great for catch up though. If they weren't our only option, we would certainly switch. view more	Nov 4, 2011	11
will never have comcast again I had comcast for years and finally got rid of them. The customer service was horrible I had agents yell at me and hang up on me. On top of that the prices were outragous! I pay half of what I used to pay and have more channels. When I went to move they told me I had outstanding bills from 6 years ago and they couldnt hook up my serivce. Well I had already paid those bills and dont have recipets as it was 6 years later. And why did they hook up my service and I had it for years if I already owed them money doesent make any sense. view more	Sep 15, 2011	26
Comcast cable We have recently switched cable providers after having comcast for about 2 yrs. I was very disappointed with comcast service. We had internet and tv through the company. My complaint were their ridiculous prices. They practically could charge anything because they were only option and they did. We called to complain about the ridiculous prices, and they did offer to lower our bill for 3 months. However, the lower bill price is still more than we pay with the new company for the same exact package. view more	Aug 31, 2011	25
The WORST provider out there. Comcast is the worst of the worst, and that's saying something, with how terrible all of the other cable providers are. They have the worst customer service, their billing department would be better staffed by apes, and their prices are absolutely ridiculous. When we cancelled our service, I had to take the equipment back myself, to an office with 10 chairs and about 30 people in line in front of me. I had a baby in tow and waited for TWO HOURS, and there are no other options. They continued to charge my account for two months after cancelling made me wait for months to get it back. I wouldn't recommend Comcast to anyone. view more	Aug 26, 2011	18
bunch of thieves i hate comcast. like i hate when they feel like they can put anything on ur bill and expect you to pay for it. like what the heck??? we gotta fights with them daily about some bs charge. and their service ugh dont get me started. we made an appointment with one of their guys and they didnt even bother to show up, dont get it its terrible view more	Aug 6, 2011	26
Comcast has the worst customer service This is my second time with Comcast pretty much because there aren't many other options where I live. Every time I call I get put on hold for way too long. Then I get transferred several times. And when I finally talk to somebody nobody seems to know what they are talking about. view more	Jul 19, 2011	28
Expensive, Good Customer Service Comcast has been my go-to cable and internet provider for as long as I can remember. It was easy, and you can get both in a package deal for a great price?..that is, until your promotion runs out and then you end up paying WAY too much for way too little. I can?t believe what they are charging these days for basic cable and sub-par internet. I must admit their customer service is decent, but I can?t afford them without a promotion?.which they typically only offer for new customers, not current customers. view more	Jul 12, 2011	23
Not the best options We have had Comcast for the past 12 years. We started out with Basic cable, then moved to a package...however last year when they changed things and instead of getting cable on all of our TVs for one price and we were told we would have to buy the cable boxes, pay a fee to get the first one installed, then go to their store and pick up our other ones (because if the person who installed the first one brought the boxes to us they would have to install them and charge us!), pay a month rental fee for each box AND it was going to cost us double each month we dropped back down to basic and signed up for Netflix. Recently I looked back into our options for the kids. I called to inquire about it and was told we could add a package for families tot he basic package and could do it without a box. I got disconnected and called back to order and then was told I would have to buy a box, on top of the additional fee there would be a rental fee and we would have to pick up the box. Crazy and cemented our decision to stay with basic and enjoy other ways of watching shows. view more	Jun 29, 2011	29
No Complaints I've been with Comcast for about 6 years now and love them. I've never had any problems with them and when I call, everyone is very nice and very willing to help. I have the triple play, with home phone, internet and cable. The price is great and they're always willing to help you with your plans to help you get the best price. I do believe that with them, loyalty is the key. We've never left them and I think some people often switch to different cable services or threaten to switch in order to get their bill lowered. I think that is sad, and the best thing to do is just be loyal to them, pay your bill on time, and then they'll treat you good in return. I've only had a few issues, like when our service was out from lighting, or our internet was not working properly. Comcast was great and was out ASAP and got everything fixed (no charge). I'm sure I'll be a loyal customer for years to come. view more	Jun 28, 2011	30
"their" word is a JOKE ! We pay almost 300 a month for xfinity triple play ( we have had triple play for 5 years) They will not offer customer loyalty perks and the service is crappy. when the internet modem ( cable ) went out they DRILLED holes in our concrete block home and then discovered the modem was old and needed replaced. They did not fix the hole they drilled. The man swore at our dog who he thought deserved it because she barked and now with a new tv we stood in line for 2 hours to get a new dvr so we could be told we should feel thaankful to be able to aqquire the new one without calling for a tech first. The day comcast has ANY competition I promise we will be the first to sign up. I hate this company. Go dish if you need tv. If the hubby didnt have to have the finest internet connection for work I would have left them years ago ! view more	Jun 14, 2011	28
Really??? Let me start out by saying that I cannot wait until FIOS is in my area. Since right now, comcast is the only provider that I can get, I feel that I have to be grateful for what I do get. I have went through 4 - yes 4 - new cable boxes in less than 5 months. Each time I have to spend over an hour on the phone with customer service listening to them try to troubleshoot. So then they want to send out a technician which means that I have to take a whole day off of work. It is way overpriced for the amount of heartache and personal loss ($) that I have to go through. I hate to sound ungrateful but seems like you would be able to fix standard problems. view more	Jun 8, 2011	22
Comcast is Overpriced! One word...'OVERPRICED'! This is the best way I know to describe Comcast. They have a monopoly on high speed internet in our area, so they charge whatever they please, without much government oversight. Their prices are ridiculous for cable as well. I bundle my digital voice as well, only because I save about $10 a month over the other guys. So, at $130 a month, I don't receive much for my money. They will sign you up for new service with installation in the home within a day. But when you try to get service for a problem, it takes sometimes up to a week. view more	Jun 8, 2011	24
Worst Ever Comcast got too expensive. I got a better offer from RCN. I called Comcast to make sure I wasn't under contract. They said no. So I cancelled. Imagine my surprise to get an early termination fee on my final bill! They say I was under contract and "sorry, they were mistaken" and won't refund my money. What gives!?! view more	Jun 3, 2011	31
Love/Hate Relationship I have a love/hate relationship with Comcast, I love the bundled services I get but I HATE their customer service (which is truly useless) I HATE that they offer you a set price for bundled services and then add service, rental and tax so that you're paying $20.00 more a month than the contract states. I'm glad that Verizon is now offering similar services since competition will be helpful for everyone. I do love my cable internet though! view more	Jun 3, 2011	29
BAH If this isn't a monopoly I don't know what is. They know we can't live without our tv and internet so they make us pay for it. it is crazy how expensive it is and simply because they know we will pay it. The service works with very few outages but still way too expensive. view more	May 30, 2011	34
Horrible service They are definetly the worst cable service provider I have ever had. I would change them in a heartbeat if I could but they are the only provider in my area. Lucky me. We have problems with our internet on a daily basis and the DVR system is horrible. They are fairly priced. view more	May 12, 2011	27
comcast Comcast has really fast internet, and when you first sign up they will give you great deals but after those deals are over their prices are riduclous, they are way to expensive and havee their tv packages broken out so that you have to pay alot extra to get some of the channels you want. Liek I said their internet is great but if you just do basic internet browsing i would go with somethign else because of the price. view more	May 12, 2011	27
Too Expensive I'll say this for Comcast. They have pretty fast internet. They have a lot of cable channels. But I don't support their purchase of NBC Universal, they keep raising their rates, and their installers are basically a bunch of idiots. Why should I keep giving them my money? Switching to RCN. view more	May 9, 2011	38
Comcast Business Class Comcast is the worst! Our offices recently moved and unfortunately the only company that offers high speed internet in this area is Comcast. We moved in in February. I have made 3 total service orders for them and each one has turned out to be a nightmare. Not only did it take forever for the initial install but also each time they've come out the work is incomplete or not done correctly. The customer service is poor and it took me multiple phone calls over the course of 4 days to simply have the 7 new lines we added work properly. Our company will be switching services the minute it is possible! view more	May 2, 2011	32
Frustrating Comcast is my only option besides satellite in my area so i'm forced to deal with them. Contacting customer service is a time consuming ordeal. It takes you more than 5 minutes just to get the option of talking to someone. Then the agents aren't well trained and sound like they are just reading from a script. view more	Apr 22, 2011	23
Horrible Ever since Comcast has begun their new Xfinity it has been nothing but trouble. Everytime there is something on I really want to watch either the sound goes out or a screen appears that says contact provider. The people you call seem to have no idea how to fix the problem and it takes hours for them to find the solution. They do offer $20 off your bill. Which brings me to the next problem. I received $20 off my bill for 6 months and just recently got my new bill after those months were up, it went up $67 from the previous month. I immediately cancelled the service and now have had no problems with my tv and the picture is clearly without cable then it was with. view more	Apr 17, 2011	28
Comcast is expensive and a dissappointme... We currently have Comcast as our cable and internet provider. Although we have few problems with everything workind, Comcast is still a big dissappointment. They charge a lot for extra things that should be included. I think they should allow you to choose your own channels instead of grouping them together by what they want you to have. view more	Apr 2, 2011	30
frustrating customer service I recently closed my Comcast account for good. I didn't have any other options while renting because most places don't allow you to install a dish. Every time I had an issue, I had to either deal with overly verbose and ultimately useless customer service reps over the "chat" feature or call and then navigate the phone menu and wait on hold for long periods of time. When my receiver kept losing parts of my favorite channels list and I called to have it restored, the rep erased the entire thing and then offered instructions on how to set it all up again from scratch. Thanks...that's really helpful. When I closed the account, they started calling or texting me every day starting from the day after I closed it to remind me to return the equipment, even after I told them which day I would be bringing it in. view more	Mar 7, 2011	41
Comcast..I pay too much $ I have comcast for my cable, internet and phone services. I HATE my phone service I have the worst issues with hanging up on me, my line being unavailable, and static. I like my DVR that is my favorite feature. It also stinks that I now must pay to have 4 of the the boxes in addition to my two HD DVR boxes just to watch tv in the kitchen and kids rooms. view more	Nov 27, 2010	58
Awful Comcast where I live is basically a monopoly! They are literally the only cable provider for where I live. The prices are deceiving and they have awful customer service. They raised my bill without notifying me and before my promotion was up and then got crappy with me about it. I keep track of everything bill wise in my home and I really want to find someone else but can't since there is no one but Comcast view more	Nov 2, 2010	68
Comcast is ok... Comcast is not all bad. I have usually gotten pretty good reception from their service. The only problem I've run into has been that the OnDemand service has sometimes been out but for the most part it's not too bad. view more	Oct 29, 2010	68
Hate it. I have comcast cable and internet. Do they both work well- yes. Do I pay a fortune for it- YES. The company knows they can charge a fortune because we are all addicted to tv and internet. I would discontinue my cable tv with comcast except they have a contract with my favorite basketball team so I wouldn't be able to watch their games without comcast. Literally the only thing that is makeing me stick with comcast. All my other tv shows are online within a day. view more	Oct 23, 2010	55
Comcast - should be called "Crooks-R-Us... Wow, where do I start?! Comcast is terrible. Their customer service sucks. They charge you tons of fees for free services. They even charge you $0.25 a month for the remote now! WTF?! They are the only company that serves my area. They have a monopoly on the industry & know it. They charge unreal prices for little service. The cable goes out every other day & they want you to pay them because they didn't install it right! They came out to install one day, they said it was too muddy & then were "unavailable" to hook it up until 10 days later....What did they do? They tried to charge me twice for installation & they charged me for cable from the first day when I still had no cable until 10 days later! The cable box they "gave" me was used & wouldn't go on demand. They bring me another used box & BAM $40.00 fee for it. Thanks Comcast! view more	Oct 4, 2010	53
Run the other way We had Comcast for a bit of time as it was the only Tv we could get. Calling it Tv is lose renditin. The were to have showed up to install, the person who came, came late spent most of the time on the cell phone with a female friend who wanted him to hury. I wanted him to hurry too and get us installed. He used old ports and then when I had to call them becaue they were not working properly Comcast then wanted to charge me for installation. Half the time the channels would come in fuzzy or woudl blip and nbe nonexistant. Next time I would go without. view more	Sep 20, 2010	74
Fairly satisified I switched to Comcast from Qworst a little over a year ago and I'm pretty happy with my service. The VOIP is not land line quality - so I have had to sacrafice that, but honestly I don't really use my home phone much I just have to have it for the alarm system. The internet is much faster than Qwest in my area - it wasn't always this way but there are LOTS of new people in the neighborhood using the same node. My only complaints would be the price - I feel like I pay way too much for what I need/get and that I'd really like to be able to watch programs I've recorded on different DVR's anywhere in the house (so annoyed to see that DirecTV has that now). view more	Sep 9, 2010	65
Comcast works 100% of the time for me I've been using Comcast's services for about 10 years now. In January 2010 I moved into my own apartment and had the digital tv and internet installed. I have not had any down time at all with the internet and my TV channels are amazing. Everyone single normal channel I have has the option to be turned to the HD verison, I have HBO, all the on demand options that have new stuff pretty much everyday, I never have any problems at all. I guess some people could use some lessons on how to use and care for the equipment before being so upset and blaming the provider. view more	Jul 31, 2010	78
If Comcast were a man, I'd punch him in ... Ugh- what can I say? Comcast is truly the bane of my existence. Not a day goes by that I have some issue, be it slower than normal internet speeds, fuzzy cable picture, or outlets in my house that were once functional and now magically cannot receive "digital signal". The thought of calling to get problems solved takes days of mental preparation. I have to psych myself INTO dealing with them. If I had other options, I wouldn't be dealing with such HORRIBLE service. I HATE, HATE, HATE Comcast. view more	Jul 29, 2010	67
Bad customer service I had a really bad experience trying to set up an appointment with Comcast to get my internet installed. Basically I ended up spending over an hour talking to a representative who provided me with false information. An hour later, no appointment even though I supplied her with all my information...AGH. Too bad there are no other options in town. view more	Jul 21, 2010	59
Some changes are gonna come. I was perfectly happy with what I've got, and now I'm finding that soon I will have to make a decision about the way I watch tv. I don't do "change" very well, and I'm not sure what's going to happen to the old cable, you know, what I'm used to! view more	Jun 2, 2010	81
Comcast Unfortunately my opinion of comcast in not very good. For a long time all that was available in my area was cable. Every other month I would need to call them to come out because the cable would go out. Their customer service was horrendous. I ended up switching to Directtv. view more	May 26, 2010	70

35 items found, displaying 1 to 35

Date	Activity
Sep 15, 2011	ktshelt added will never have comcast again to the comcast BzzScape
Aug 31, 2011	kattie2004 added Comcast cable to the comcast BzzScape
Aug 26, 2011	TheCatHad added The WORST provider out there. to the comcast BzzScape
Aug 6, 2011	bubbles0413 added bunch of thieves to the comcast BzzScape
Jul 19, 2011	AELoibl08 added Comcast has the worst customer service to the comcast BzzScape
Jul 12, 2011	brydenderber added Expensive, Good Customer Service to the comcast BzzScape
Jun 29, 2011	dmeinert added Not the best options to the comcast BzzScape
Jun 28, 2011	sprice038 added No Complaints to the comcast BzzScape
Jun 14, 2011	gemstyx added "their" word is a JOKE ! to the comcast BzzScape
Jun 8, 2011	rubberducky531 added Really??? to the comcast BzzScape
Oct 4, 2010	Goody2sox commented on Run the other way in the comcast BzzScape
Sep 9, 2010	ccchrys commented on Comcast works 100% of the time for me in the comcast BzzScape
Jun 2, 2010	janiea commented on Some changes are gonna come. in the comcast BzzScape
May 19, 2010	cybrown commented on Comcast high-speed Internet in the comcast BzzScape
Oct 31, 2009	janiea commented on Halloween, the movie in the comcast BzzScape