Posts Tagged ‘Shaloha’

Canada, We Remembered to Remember You

Thursday, May 8th, 2008

If you read the comments to last week’s rewards post (“On Frogs and Honeycombs“), you may have noticed that I said I’d try to reveal the date for “Shaloha” this week. Well, here’s the thing: I can’t blog about that just yet. We are working feverishly to get everything ready, tested, ready again, tested again, and ready again, again.  And we really (really!) don’t want to set your expectations only to have to reset them again. (Frankly this is why we’ve shared rewards information a little at a time … timing has a tendency to shift a bit when making a change of this magnitude.) So this week’s question has to do with Canada.

We heard from a Canadian Agent who, to paraphrase the great band WIlco, suggested we “remember to remember (her).” So this post goes out to all of our Agents in the North Country.

Our new rewards system will provide you with the very same benefits as those received by the US Agents. In fact, we expect the new system to resolve that pesky “duty” problem you faced when receiving rewards in the past. Our research suggests that you won’t have to pay a postal tax upon receipt of rewards in the new system (including Shaloha). So rest assured, there will be plenty of stuff for our Canadian friends.

And as far as a date is concerned, I hope to have more on that soon. It’s still on the tippedy top of my questions-I-really-really-have-to-answer-and-soon-on-the-BeeLog list.   But, we’re getting close………

So, Will Reward Points Expire?

Tuesday, April 8th, 2008

As previously noted, each week we’ll answer at least one question about the rewards transition posted or submitted by an Agent. This week, as we’re in the mood for bonuses, we’ve picked two!

The first question was posted on the BeeLog by lindylady, who asks:

How are rewards going to happen? You mention that we would be able to redeem our points in phase but that phase 3 has a different reward system. Does that mean our points expire?”

This is an excellent insight. Think of “Shaloha” as a transition point, a festive goodbye to the old rewards system and a celebratory hello to the new one. Yes, phase two – the redemption stage – will have a clear beginning and end, but we’re confident it’ll be long enough for every Agent to have ample opportunity to convert their points for great rewards. And we’ve set it up in such a way that the first Agents “in” won’t gobble up all the best stuff (we know that’s been a problem in the past). Shaloha will close on the day the new system launches. The new system will work differently than the current rewards program, so your past BzzPoints will no longer be needed after the transition.

The second question was emailed to us anonymously. It says,

What’s going on with the rewards store? Why are there no rewards? When are you going to add more stuff?”

We aren’t going to add any more stuff to the current rewards “store.” We are saying goodbye to the old system. We think you will thank us for it, we promise. Keep earning points, and saving them up. Because come mid-May when Shaloha launches, you will be provided with a wide array of choices – and you won’t have to be in a campaign to redeem your stuff.

Keep sending along or posting those questions – more to come!