Archive for the ‘Behind the Programs’ Category

AgentBzz: Meet One of Our Newest BzzAgents- Chrisi Jones

Tuesday, February 21st, 2012

Tell us a little about yourself and your family

I am a 36-year-old, working, single, new mom!
Why do you like being a BzzAgent?

I just heard about BzzAgent and can’t wait to participate!

What have been some of your favorite BzzCampaigns and why?

I’m hoping for an invite to Comforts! I do appreciate some major brands, but while trying to save some money lately, I’ve noticed that private label brands can be just as good.

What makes you want to talk about a product? How do you Bzz?

I’m a HUGE believer in social media and customer testimonials for product referrals.  I think it goes a long way compared to one-way advertising. I have a huge extended family, an amazing network of friends and collegues and I  know a lot of people who respect my opinion.  I mostly use FB or blogs to Bzz.

If you were stranded on a deserted island, what three things would you bring?

1.  Computer to pass the time and communicate.

2. My new baby boy!

3.  Diet Coke.

Why??  Because I can’t stand to be without any of them!

AgentBzz: Meet Liesl

Friday, February 3rd, 2012

Tell us a little about yourself and your family

I have been married to a wonderful man, John, for 14 years. He’s a TERRIFIC cook and Dad to our adopted daugher, Kadence. Kady came home with us from China almost 3 years ago and is the love of our lives. She has 3 sets of grandparents and family across the country (New Mexico, Alaska, Florida, Ohio, Michigan, Colorado…) who adore her.

Why do you like being a BzzAgent?

I love testing out the products! I’ve always been a “feedback” kind of person, happy to call a company and let them know a) their product is awesome or, b) there was an issue. Companies won’t know what we think unless they hear from us directly. BzzAgent is a great service for both companies AND consumers. I’ve raved about so many of the items I’ve tried that many of my friends are now loyal consumers.

What have been some of your favorite BzzCampaigns and why?

I’ve loved the cosmetic campaigns, specifically the eye cream and makeup campaigns. As I’m getting older I’m always looking for products to help me age more “gracefully,” but I loathe spending a lot of money if I don’t even know if the product works. Via the BzzAgent campaigns, I’ve become a big fan of the Covergirl Age Defying products!

What makes you want to talk about a product? How do you Bzz?

If I love or loathe a product, I’ll shout it to the world because personal experience is the BEST unbiased information out there.  I Bzz: Face-to-Face over coffee, email, via my Blog & Facebook.

If you were stranded on a deserted island, what 3 CDs would you bring? 

“Love Stinks” by J Giles Band; “The Meditative Chopin” by Roy Eaton and “Very Best of Daryl Hall & John Oates” by Hall & Oates. “Love Stinks” is outstanding! Not a bad song on it and good for a laugh (which you’d need alone on a deserted island!). I’ve been a fan of Hall & Oates for alomst 30 years and wouldn’t want to be without them…ever. And “The Meditative Chopin” is my FAVORITE classical music album of all time. Really helps calm you down when things are stressful.

If you could have dinner with any 3 people living or dead, who would they be?

Stephen King – The guy writes some amazing books (where does he come up with this stuff?!) AND plays in a band. Seems to me to be the ideal guest for a lively dinner!

Angelina Jolie – She seems to be well read and charming, which makes for an excellent dinner guest. Plus. we could swap adoption stories AND my daughter would have some kids to play with!

Martin Luther- The guy took on the Pope & the Catholic Church, was excommunicated, married a former nun, translated the Bible into the language of the people (instead of just Latin), founded a church and was a prolific writer of hymns. I know tradition says to avoid discussion of religion in social situations but this guy would be a fascinating, educated guest!

Thanks for the chance to do some hard thinking, BzzAgent! Looking forward to more campaigns!!

AgentBzz: Meet Agent ErinE193

Tuesday, January 17th, 2012

Tell us a little about yourself and your family

I am currently a stay at home Mom to a beautiful 9 month old baby girl, Bella. My husband and I recently moved to Nashville, TN where he works from home. We love it here, but miss our family in Charleston, SC. With my staying home and my husband working from home our quality of life is wonderful, so we decided that it was worth it to be here. We are enjoying being around each other as much as possible!

Why do you love being a BzzAgent?

I love being a BzzAgent because not only does it let me try out new and exciting products, but I am able to keep in touch with other moms in the area through bzzing about products and sparking up conversations I may not have had otherwise.

What have been some of your favorite BzzCampaigns?

My favorite BzzCampaigns so far have been the Maybelline Lots of Lashes and Baby Lips campaign and the Private selection campaign.

Maybelline was so fun for me to share with my girlfriends and they loved getting the products to try. Private Selection was amazing and we were able to have two nights of friends over to enjoy it as well. The products are so great-I will truly continue to buy both products!

What makes you want to Bzz about a product?

Why wouldn’t I want to talk about them!? I get excited every time I get a box in the mail and I can’t wait to Bzz about it! My friends think it’s great and we all enjoy trying the products out. I love Bzzing about products.

How do you Bzz?

I first start bzzing through facebook and twitter. I also meet with a group of moms once a week. Everyone is always asking me what’s next to try and everyone gets excited!!!

If you could have dinner with any 3 people, who would they be?

John Adams because he was such a stand up guy, so intriguing, and a crucial part of our American history

Carrie Underwood because I just adore her and her beautiful voice. I would like to grasp how it feels to be a superstar with an amazing voice :)

Steve Jobs. Oh how I would love to get in that head of his and hear some of his ideas and views. He has transformed technology as our world knows it.

AgentBzz: Meet Agent Masacras

Tuesday, January 10th, 2012

Tell us a little about yourself

I’m married with 3 kids. I was laid off work last summer along with 14 other people from a Healthcare Software company. While it was harsh at first realizing I’m considered old technology, I’ve adapted. I love being home with the kids and being THAT mom who brings the orange slices to the soccer games. I love being outdoors and enjoy being with my family. I’m hoping to go back to school in January to become an Education Assistant.

Why do you like being a BzzAgent?

I love trying new products and I really like talking about them. I find its a great icebreaker, too. I don’t know how many times I’ve started chatting with parents I don’t really know in the school yard about products we’ve tried. I love the variety of the campaigns, too. One minute I can be Bzzing about Scrubbing Bubbles, the next it may be Bananagrams.

What have been some of your favorite BzzCampaigns and why?

The Sol beer was a good campaign. I enjoyed it because I got to Bzz about it sitting in my back yard and drinking beer with friends. What’s not to like about that? I also liked the Tabasco sauce campaign. The mini bottles were a great conversation starter at work. No one had ever seen them so tiny before!

What makes you want to talk about a product? How do you Bzz?

When it comes to talking about a product, I like to focus on the ease of use, the cost, and how it makes life easier. Everyone I know needs a little help with at least one of those things, so why not talk about it?

If you could have dinner with any 3 people living or dead, who would they be? Why?

Bruce Willis

Queen Elizabeth II

My great grandma

Sounds like an odd combination, I will agree. Here’s why. Bruce Willis is my number 1 guy. I love his films and I think he’s a charmer off screen. I think he would be a wonderful conversationalist who would make everyone feel involved.

Queen Elizabeth II. I am English by birth. My love for the monarchy is born and bred into me. I have a lot of respect for the Queen. She’s changed the way the Royals have operated over her reign. I would love to have dinner with her.

And finally the most important person on this list is my great Grandma. She died back in the 90′s. She was the nicest human being that ever lived. I love her and miss her dearly. I’d love one more dinner with her.


Biggest Fan

Thursday, October 1st, 2009

[Editor's Note: I can't tell if this is written to maximize SEO (especially the last paragraph) or is really just a nice note...but the concept of looking at the world through the lens of "what's the SEO value" is certainly a reality business faces today...]

Hi there, Kristen here.  I am Dave’s biggest blog fan.  Why?  Because I’m BzzAgent’s Search Engine Optimization specialist and I know that Dave’s blog is interesting, expert, honest, funny, and a repeat performer.  Basically, an SEO dream come true.  I’ve been begging him to reactivate his blog for 9 months now.  I tried persuading him, bribing him, threatening him (nicely).  I even entered a bet with him and lost (I was soooooo close, even he got worried).  Luckily he’s a good sport and so am I for putting up with him.

In this blog, Dave will provide great stuff about the ins and outs of word of mouth marketing so stay tuned and come back often.  [Editor's Note: in reality, I'll talk some about WOM, sure, but this is really a blog about business transparency and evolution.] In the mean time I want to make sure you know about all the great things we do here at BzzAgent.

Our historical competency is word of mouth marketing. Learn how word of mouth differs between buzz and viral marketing and how BzzAgent activates conversations.  And check out our word of mouth campaigns up close and personal—they’re effective and FUN!  Next are our online products… Frogpond is our collection of the most interesting websites. See what our Agents have to say about them.  Lastly, BzzScapes are brand communities where you can discover and share content about your favorite brands.

That’s us in a nutshell.  Enjoy the BzzAgent blog, the expert voice in Word of Mouth.

Partnering with Godin

Wednesday, September 23rd, 2009

Today, Seth Godin launched his new venture, Brands in Public.   Over the years, we’ve been privileged to work alongside Seth on a number of ventures, and this one aims to be no less inspiring.

This case, though, is a little different.  Instead of one of us being a vendor and the other the client, we’ve pooled our resources to create a best-of-breed solution for marketers.  Seth created the idea and has executed on it, and BzzAgent is providing content (from our BzzScapes platform) as well as the expertise of our sales organization to help clients use the service.

This is quite unlike any other business development relationship we’ve ever struck.  What’s most interesting is that this wasn’t exactly how we envisioned using the BzzScape platform and our sales team has never been an outsourced resource for another company.  But that’s exactly what makes this work for us – for too long we’ve been consistent with, “this is how we do things” as opposed to, “hey, let’s see how it evolves the business.”

Already, this partnership has created a number of different avenues of discussion at BzzAgent, opening doors for new explorations and ideas about how our model can evolve.  While we’re excited about this partnership, I’m most excited that we’re back to the jump-off-the-cliff startup attitude and thinking that will create the next evolution of our success.

Video as a Campaign Feature

Wednesday, June 4th, 2008

Hi there BeeLoggers! My name is Cat and I am a Sr. Producer at the Central Hive.

My role in the Hive includes project management of BzzCampaigns. Each campaign team includes a Media Services Director (who are the clients’ main point of contact, rolling out campaign success strategies), a Campaign Analyst (who invite agents and measure the results of the campaigns), and a Producer (aka Project Manager, who manages the schedule and the creative production). We work, along with other staffers in various capacities, to take each BzzCampaign from our clients to our agents.

I have been at the Hive for almost a year now and after working on a few BzzCampaigns, I realized that many of the campaigns home pages never really change much. It seems like there aren’t a lot of reasons for agents to keep visiting the campaign home page after the first week or so of the campaign. So, I started to brainstorm, I asked myself,

self, how can we spice it up a little? How can we use this page to encourage Bzzing over the course of the campaign?

When various clients kept providing video files for use somewhere in the campaign, the green light went on for me; “(green light!) why aren’t we using videos at all? That would really spice things up.” Video content can be extremely captivating for web audiences when used well, so I thought this was something we could test.

Over the past few months, we have been experimenting with changing up the campaign home page content every other week for a few campaigns. When we make the changes, we notify agents of the new content via email updates. Eventually, when the timing was right, those biweekly campaign home page refreshers started to include a few of those videos.

We included hilarious “Go Meat” commercials for the Hillshire Farm Deli Wraps BzzCampaign, testimonials for the Wachovia campaign, unboxing and review videos for the Logitech Harmony One (there are still more on the way too), and we linked to videos from our sponsor’s websites in a few cases.

Our goal in adding these videos to the campaign home page is to keep agents engaged, not only at home with the product they are bzzing, but on the BzzAgent website. The videos should try to have helpful information about the product that can help Agents Bzz the product or should be somewhat entertaining and interesting for agents.

For 2 test campaigns and for the Choose & Cook campaign, we even went as far as to produce a few videos straight from the Hive. The most intensive one to produce features our beloved copy writer, Keith starring in a cooking segment where he prepares a delicious treat with Carolina Jasmine Rice (it was great, I ate it for dinner) – check it out:

Get the Flash Player to see this content.

However, for some campaigns we just couldn’t find any videos, but not for lack of trying. This endeavor is still in its infancy and we have more exploring to do but I think we are on a positive track. There has even been talk of including more video BzzReports submitted by agents on the campaign home page – so keep submitting so we can keep exploring this option as well.

From the limited feedback I have seen, agents seem to notice the videos and the changing campaign home page content – have you seen any of it? What do you think?

Soon. Very, Very Soon.

Wednesday, May 14th, 2008

If I had a status point for every time someone asked what’s taking us so long, BzzAgentJoeC would have leapfrogged (not a Frogpond pun, I promise) “wtr27513″ and landed squarely at the top of the Agent Leaderboard. So let’s tackle this question here and now.

There is much more to the new system than disconnecting points from campaigns. There’s more to it than filling honeycombs. There’s even more to it than figuring out what to do with Canada! The new system is designed to be fresh and interactive. It’s fun, it’s vibrant, it’s engaging. There are a slew of new perks and there are special offers that we haven’t yet revealed to you (we’re calling ‘em “WOMlets”). There are technology changes such as algorithms that prevent you from falling back when you join a new campaign and software that makes it easy for you to manage your points and offers. Remember, we need to walk nearly 400,000 people from all different backgrounds through an entirely new system (and we have to train our service staff on it first). We’ve gotta make it simple. And in the worlds of design and engineering, there’s nothing more difficult than simple.

So although it is taking a long time for us to do this right, it doesn’t mean there is a long time to go. I know we keep saying, “We’re getting close,” but we really, really are.

Just Because You’re Invited, It Doesn’t Mean You Have to Go

Wednesday, May 14th, 2008

When I was in elementary school, everyone had some sort of party going on for their birthday. The parties were at houses, roller rinks, ice skating rinks, the local indoor Chuck E. Cheese like place. And since our class was small-ish, usually everyone was invited. I went to way more parties when I was 8 than I do now. Now that’s a sad thought.

Anyway, every once in a while I was invited to a party that I wasn’t particularly interested in going to (most likely for a boy that made fun of me once at recess or something). Whenever I would talk to my mom about not wanting to go, she told me that it was my decision, and that I didn’t really have to go if I didn’t want to. The invite, however, was still open until the RSVP date – so if I wanted to change my mind, I could.

So I know BzzCampaigns aren’t the same as birthday parties. There’s no cake or balloons involved (unfortunately). But in a way, you can think of us as one big old party planner:

  • We send out invitations to our agents. Now remember, not everyone can be invited – if you live in Boston, we can’t necessarily invite you to something that’s going on in Dallas. It doesn’t mean that we don’t like you! And most of the time it’s on a first come, first serve basis, so you have to act fast!
  • We give you information on what the shindig is about, so you know for sure what you’re getting into. We don’t want you to commit to something without knowing what it’s about. That’s not fun for anyone.
  • If you decide to join us, you’ll get a goody bag (aka BzzKit) and get to share it with your friends.
  • You may or may not blow out some candles. That’s your call.

Like when we were younger, whether it be BzzCampaigns, parties, or other events, sometimes we get invited to things that we don’t really want to go to. That’s ok – not everyone loves everything. Like my mom said, just because you’re invited, it doesn’t mean you have to go. Moms are so smart.

If you do decline to participate in a BzzCampaign, we want you to know that you’re still welcome to join us, which is why the invitation might be there for a while. So if you change your mind, you can! (Are there more people out there that are as indecisive as I am?) And remember, even though you might not want to be a part of it, there is someone out there who wants to, and is going to have a good time. One man’s trash is another man’s treasure…

Read This Post for Your Weekend’s Warm Fuzzy Feeling

Friday, May 2nd, 2008

Our first GoodBzz Frog has officially launched (or is it leapt?)! (Many thanks to everyone involved, especially the tech team for the quick turnaround) From the name alone, I’m sure you can guess but it’s our initiative to well, do something that gives back. In a nutshell, we’re providing pro bono services to nonprofits via the Frogpond.

We’ve worked with lots of nonprofits in the past (March of Dimes, Making Change for Katrina and Alliance for Lupus Research) but with the introduction of Frogpond, it made sense to transition the GoodBzz campaigns to the pond. Our inaugural campaign is with The Canaan Foundation, which has launched a sister site, 1,000computers.org. The foundation gathers used computers for donation to schools across Cameroon and Kenya.

I started here a little over a month ago, and so far the most rewarding part of my job is telling people who are passionately involved with a cause or organization that we’ll help spread the word about their work—no strings attached. Last week, one of the nonprofits we’re going to work with called me up and said, “You’ve made my day.” I’ll admit that it made me smile. Who doesn’t like to be told you’ve made someone’s day?

Go ahead. Check out the first GoodBzz Frog and see how you can get involved with worthy causes. And don’t forget to come back…we’ll be running one a month.